Return Terms & Conditions
Return Policy Information
You can return products purchased from habestekstil.com within 7 days from the delivery date by completing the return form on the back of your invoice and sending it back with Aras Kargo with payment on delivery. (The shipping fee for defective products is covered by us.) However, for orders with incorrect sizes or colors, the shipping cost for exchanges and returns, or if the product is sent with other courier companies, is the responsibility of the sender. For design products, the return process is only valid if the product is returned on the same day. If the specified period is exceeded, the return process will not be accepted. Products returned after the deadline, without invoices, without tags, used, no longer resellable, or damaged will not be accepted for return or exchange and will be sent back to you with payment on delivery. Additionally, the products must be returned in their original packaging, with all contents intact, and should not be damaged or used in any way.
After your return is reviewed by habestekstil.com’s relevant departments, we will get back to you and the process will begin. Once your return is approved, the product price will be refunded to you within 3 days at the latest, after reaching the contact number provided. After this point, the process is entirely dependent on your bank, and habestekstil.com has no right to intervene with your bank. If you have purchased the product in installments, the full amount will be refunded to your credit card, but the refund will be processed in installments by your bank.
habestekstil.com is not responsible for delays caused by unreachable contact numbers. For further details, you can call our Customer Support Services or request information via email from the Support Section.
WHAT SHOULD I DO IF I RECEIVE A DEFECTIVE PRODUCT?
habestekstil.com does not accept any responsibility for any interruption, error, omission, disruption, deletion, loss, delay in processing or communication, computer virus, communication error, theft, destruction, unauthorized entry, alteration, or use of records arising from a breach of contract, tort, negligence, or any other reason. This website may contain links or references to other websites not under the control of habestekstil.com. habestekstil.com is not responsible for the content of these websites or any other links they contain.
habestekstil.com owns or holds the licenses to the intellectual and industrial property rights of all materials ("Materials") related to the general appearance and design of this website, including all information, images, the habestekstil.com brand and other brands, domain names, logos, icons, demonstrative, written, electronic, graphic, or machine-readable technical data, computer software, applied sales system, business methods, and business models, and these are legally protected. No Material on the website can be modified, copied, reproduced, translated into another language, republished, uploaded to another computer, mailed, transmitted, displayed, or distributed without prior permission and proper citation, including code and software. The whole or any part of the website cannot be used illegally on another website. Any action against this will result in legal and criminal responsibility.
All rights not expressly stated herein are reserved by habestekstil.com. habestekstil.com reserves the right to update the content of this legal notice page at any time and advises its users to visit the legal notice page every time they access the website.